At Hispanes, we are committed to ensuring your shopping experience is smooth and enjoyable. Below are the details of our shipping and delivery process:
Shipping Options
We offer the following shipping options to cater to your needs:
- Standard Shipping: Estimated delivery time is 5–10 business days.
- Express Shipping: Estimated delivery time is 2–5 business days.
Delivery times may vary based on your location and any unforeseen circumstances, such as weather or customs delays.
Shipping Charges
Shipping costs are calculated at checkout based on your location, order weight, and selected shipping option. We occasionally offer free shipping promotions—sign up for our newsletter to stay informed!
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email once your order is dispatched.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your shipment on our website or the carrier’s tracking page.
International Shipping
We ship to select countries outside our primary service area. International shipping costs and delivery times depend on your location. Please note that customs duties and taxes may apply, and the buyer is responsible for these charges.
Delivery Address
Please ensure that your delivery address is accurate and complete. Hispannes is not responsible for delays or additional charges caused by incorrect or incomplete addresses.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order number and any relevant details. We will work with you to resolve the issue promptly.
Contact Us
For any questions regarding shipping and delivery, please reach out to our customer support team via:
- Email: [email protected]
Thank you for shopping with Hispanes!